177 bet's Privacy Policy
Protecting your personal information is our top priority. This policy explains in detail how 177 bet collects your information, what it is used for, and how it is kept secure.
This privacy policy applies to all services, websites, and mobile applications on the 177 bet platform. By using our services, you are considered to have given your consent to the terms of this policy. Please read this policy together with our Terms and Conditions, as both documents define your rights and responsibilities.
Table of Contents
1 What Information Is Collected
When you create an account and use services on the 177 bet platform, various types of information are collected from you. This information can be divided into two main categories: what you provide directly and what is collected automatically.
1.1 Information You Provide Directly
- Full name, date of birth, and national identity card details
- Mobile number and email address
- Username and password for account login
- bKash, Nagad, or Rocket mobile wallet number
- Records of communications made with customer support
- Documents submitted for identity verification
1.2 Automatically Collected Information
- IP address, device identifier, and browser type
- Site access time, page view records, and session duration
- Complete transaction history of betting and gaming activity
- Details of financial activity related to deposits and withdrawals
- Device operating system and language preference
2 How Information Is Collected
177 bet collects your information in several ways. Each method is described in detail below:
2.1 Direct Provision of Information
You provide information directly when you register with 177 bet, log in to your account, make a deposit, submit a withdrawal request, or contact the customer support team. This information is essential for operating the service.
2.2 Automatic Collection
Our servers automatically record technical information related to site access. This includes cookies, log files, and web beacons. This data helps ensure site security and improve service quality.
2.3 Through Third Parties
Trusted third-party services may be used for identity verification and fraud prevention. Information obtained in such cases is used only for verification-related purposes.
3 Purpose of Using Information
177 bet uses your information only for specific, lawful, and necessary purposes. Your information is never sold to any commercial third party.
3.1 Service Operations
- Creating, verifying, and managing accounts
- Processing betting, gaming, and financial transactions
- Providing bonuses, promotions, and VIP benefits
- Processing deposits and withdrawals via bKash, Nagad, and Rocket
3.2 Security and Compliance
- Detecting and preventing fraud, money laundering, and unauthorised activity
- Identity verification and age confirmation (compliance with the 21+ requirement)
- Monitoring suspicious activity to ensure account security
- Complying with applicable laws and regulations
3.3 Customer Service Improvement
- Improving the quality of 24/7 live chat and email support
- Customising services and content according to your preferences
- Improving platform performance and user experience
- Sending relevant promotional information (subject to your consent)
We monitor your gaming activity to ensure responsible gaming and provide assistance when needed. Learn more about our Responsible Gaming Guidelines.
4 Data Storage and Security
177 bet places the highest importance on the security of your personal information. Through industry-standard technical and organisational measures, your information is protected from unauthorised access, disclosure, alteration, or destruction.
4.1 Technical Security Measures
- All data transfers secured through SSL (Secure Socket Layer) encryption
- Advanced encryption algorithms used to store sensitive information
- Secure server infrastructure and regular security audits
- Password hashing and secure authentication methods
4.2 Data Retention Period
Your information is retained only for as long as necessary to provide the service or as required to fulfil legal obligations. Even after an account is closed, some information may be retained for a set period for legal reasons.
4.3 Access Control
Only authorised staff who require the information to perform their duties may access your personal information. All staff are required to comply with strict confidentiality rules.
5 Sharing Information with Third Parties
177 bet never sells your personal information or discloses it unnecessarily. However, limited information may be shared in specific circumstances:
5.1 Service Provider Partners
Necessary information may be shared with selected third parties for payment processing (transactions with bKash, Nagad, and Rocket), identity verification, and technical support. These partners may use the information only for the tasks specified under their agreements.
5.2 Legal Obligations
If there is an obligation to disclose information as part of a court order, government investigation, or legal process, the necessary information will be shared with the relevant authority. In such cases, a policy of disclosing as little information as possible is followed.
5.3 Business Transfer
In the event of a change in company ownership or a merger, your information may be transferred to the new owner. In such cases, a guarantee will be given that the same or higher standard as this privacy policy will be maintained.
6 Cookies and Tracking Technology
Cookies and similar tracking technologies are used on the 177 bet website and application. These help improve your experience and ensure the functionality of the service.
6.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
- Functional Cookies: Store your language preferences, betting settings, and personalised experience.
- Analytics Cookies: Collect site usage statistics to help improve the platform.
- Marketing Cookies: Used to display relevant promotional content (subject to your consent).
6.2 Cookie Control
You can accept or reject cookies from your browser settings. However, disabling essential cookies may affect some core functionality of the site and you may not be able to log in properly.
7 Your Rights
As a user of the 177 bet platform, you have several important rights regarding your personal information.
7.1 Right to Access Information
You can find out at any time what information 177 bet holds about you. You can view your personal information from your account settings.
7.2 Right to Correct Information
If there is any error or inaccuracy in your stored information, you can request that it be corrected. This request will be processed through the customer support team.
7.3 Right to Delete Information
In certain circumstances, you can request that your personal information be deleted. However, some information may not be possible to delete in cases of legal obligations or active disputes.
7.4 Right to Opt Out of Marketing
You can opt out of promotional communications at any time. This can be done via the unsubscribe link in marketing emails you receive or through customer support.
You will find answers to more privacy-related questions in our FAQ section. If you have any questions about your rights, contact our 24/7 customer support.
8 Privacy of Minors
All services of 177 bet are for persons aged 21 years or older only. We do not knowingly collect any information from minors.
Age is verified at the time of registration. If a person creates an account using false information and is subsequently found to be a minor, their account will be closed immediately and all associated information will be deleted.
If you suspect that a minor is using our platform, please notify our customer support team immediately. For more information on responsible gaming, visit our Responsible Gaming Guidelines page.
9 Changes to This Policy
177 bet reserves the right to update this privacy policy when necessary. Changes to the policy may arise from service changes, new legal obligations, or improvements in technology.
9.1 Notification of Changes
If any significant changes are made to the privacy policy, you will be notified in advance by email or through a platform notification. Notice will be given at least 7 days before the changes take effect.
9.2 Consent After Changes
Continued use of 177 bet after an update will be considered your consent to the new policy. If you do not agree to the new policy, you have the option to close your account. Previous versions may be available on request through customer support.
9.3 Effective Date
The current version of this privacy policy is effective from January 2025. The "Last Updated" date shown at the top of the policy always indicates the most recently effective version.
10 Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us. The 177 bet customer support team is available in both Bengali and English, 24 hours a day, 7 days a week.
Customer Support
24/7 instant support — log in to the site and start a chat
[email protected]
7 days a week, 24 hours a day — in Bengali and English